What is a Virtual Assistant?

A Virtual Assistant is a highly trained and skilled professional who partners with small business owners to provide a variety of business, administrative and office management support services.

Virtual Assistants are self-employed, independent contractors who perform these services out of their own, fully-equipped offices, communicating with their clients using phone, fax, email and the latest Internet-based technology.

Who should use a Virtual Assistant?

Small business owners who:

  • Need to use time more efficiently and increase productivity
  • Need assistance but don’t want the commitment, hassle or training that goes along with hiring a full-time employee or temp
  • Understand and trust modern technology

What are some of the benefits of partnering with a Virtual Assistant?

  • Save money by eliminating the need to pay for extra office space, computers, software and other office equipment.   A Virtual Assistant also offers the flexibility of assisting you on an as-needed basis, taking into account that your needs may vary during your seasonal or peak activity times.
  • Increase productivity when you delegate your administrative tasks to a Virtual Assistant, freeing you up to focus on the core activities that grow your business. 
  • Gain an experienced business colleague without the commitment, hassle or training that goes along with hiring a full-time employee or temp.  We will be a seamless extension of your business.

What is the actual cost comparison between hiring a Virtual Assistant vs. a Full-Time Employee? 

Cost Comparison

Full-Time

 Employee

Virtual Assistant

Hourly Rate of Pay

$20.00

$30.00

Fringe Benefits @ 35%

(Health/Dental/Life Insurance, Retirement Plans)

$7.00

$0.00

Overhead Rate @ 50%
(Office Space, Equipment & Office Supply Expense, Unemployment Insurance, Worker’s Comp, Overtime Pay, Administration Costs)

$10.00

$0.00

Total Effective Rate of Pay

$37.00

$30.00

Hours Per Year*

2080 hours

480 hours

Total Annual Labor Cost

$76,960.00

$14,400.00

Total Annual Cost Savings

          $62,560.00

 
*With a Virtual *With a Virtual Assistant, you only pay for the time on task (not for unproductive downtime), therefore condensing an 8-hour workday for a full-time employee into a 3-4 hour workday for a Virtual Assistant.

What is your policy on ethics?

  • As a Virtual Assistant, I will maintain the highest ethics and honesty in dealings with clients, colleagues and the general public.
  • I will seek to deal with colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the Virtual Assistant profession.
  • I will only take on projects that are within my abilities. If a project is not within my ability, the client will be notified immediately and I will provide recommendations for other highly skilled Virtual Assistants.
  • Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.
  • I highly value each client relationship and will not place one client above the other.
  • I will make a commitment to possess and increase the required knowledge, skills and training to be proficient and relevant in the provision of services.
  • I will be honest about my intentions and never misrepresent my skills, peers, or my profession as a whole, whether to networks or to prospects, clients, and the community at large (virtual or otherwise).
  • I will not knowingly be a part of any illegal or unethical activity.
  • I will promote the Virtual Assistant industry with the utmost professionalism and give of my knowledge freely to new and existing Virtual Assistants and the general public.

*Source: Virtual Assistant Networking Association (VANA) VA Code of Ethics
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